Why Communication Is A Crucial Nursing Skill


When a patient has a medical team, it is crucial that all members of that team use all the means of communication at their disposal to provide updates on patients’ medical needs. Things such as medication adjustments, updates to treatment plans, and any changes in patients’ conditions need to be communicated quickly and effectively to ensure high levels of patient safety and continuity of care.

Other reasons why communication is paramount for nurses within a medical team include creating a collaborative environment and ensuring patient-centered care. Communication skills also help nurses grow professionally and solve issues and conflicts at work.

Nurses are in a unique position because they have experience communicating with patients about their care in layman’s terms, while also knowing the medical terminology that is needed to discuss patient care with the rest of the medical team. The benefits of effective communication within nursing teams are explored in detail below. 

Patient safety

Effective communication ensures that vital patient information is accurately relayed between team members. It allows nurses to effectively communicate patient status, changes in condition, and any concerns or issues that may arise. This helps prevent errors, promotes timely interventions, and ultimately ensures patient safety.

Part of ensuring patient safety includes using all the tools available to the medical team such as group chats and electronic medical records. Utilizing patient emr software, for instance, will be highly beneficial for teams to keep them on top of any issues that may occur during treatment and support. When a nurse keeps the records as up-to-date as possible, then everyone on the team can access the most recent point of care. As technology becomes more predominant in hospitals and other healthcare institutions, a nurse’s ability to use technology to communicate with the team is a necessity.

Collaborative care

Collaborative care

Nurses work closely with other healthcare professionals, such as doctors, specialists, pharmacists, and therapists, within the hospital setting. Effective communication enables nurses to share critical information, collaborate on treatment plans, and coordinate care seamlessly.

Collaborative care fosters teamwork, encourages sharing of expertise, and enhances overall patient outcomes. This type of collaborative care also extends to patients, who are integral parts of their own medical teams. Nurses can discuss care plans with patients and get feedback on areas that might need adjusting due to the lifestyle or abilities of the patient.

Efficiency and effectiveness

Clear and concise communication is essential for efficient workflow and effective decision-making. Nurses need to effectively communicate tasks, responsibilities, and priorities to ensure that patient care is delivered in a timely manner. By keeping everyone informed and updated, communication helps streamline processes, reduce delays, and improve the overall efficiency of the medical team.

Nurses are usually the face of the medical team and see patients the most, so they are in a prime position to communicate any deficiencies in patient care and offer solutions that will help patients get better faster. Efficient communication means that a nurse can explain issues succinctly to their teams so a quick adjustment can be made to treatment plans or medication. Communication is a crucial tool in providing efficient and effective patient care.

Continuity of care

Nurses work in shifts, and it is crucial to maintain continuity of care during transitions. Effective communication ensures that relevant patient information and ongoing care plans are effectively passed on from one nurse to another. It helps prevent gaps in care, ensures a seamless transition, and provides a comprehensive understanding of a patient’s condition for the next healthcare professional.

Continuity of care is crucial in providing the very best in patient care. Knowing how to use the technology properly when it comes to updating health records or logging changes in a patient’s condition goes a long way in ensuring that information is passed on efficiently and accurately. This protects patients from mistakes due to outdated information.

Patient-centered care

Good communication is essential for providing patient-centered care. It enables nurses to build strong relationships with patients, establish trust, and involve them in the decision-making process. Clear communication also helps educate patients and their families, ensuring they have a thorough understanding of treatment plans, medications, and any necessary follow-up care. This type of care requires an understanding of different cultures or religious beliefs when it comes to medical treatment; proper and respectful communication around this area goes a long way in patient-centered care.

Communication is one of the key nursing tools that is taught online at an accredited school such as Spring Arbor University. The courses offered will benefit students and teach them how to communicate effectively with other medical professionals, patients, and families so that all relevant parties understand a patient’s treatment. This type of communication can also bring a medical team closer together because they are all working towards the same goal of effective patient care.

Professional growth and development

Effective communication within a medical team allows nurses to learn from each other, share knowledge, and grow professionally. It encourages open dialogue, feedback, and constructive criticism, which are essential for personal and team improvement. Nurses having regular opportunities to communicate and collaborate enhance their professional skills, knowledge base, and overall competence. Strong communication skills can also propel a nurse into the position of leader and mentor within their medical team as their opinions and suggestions will be accepted with respect.

Nurses who know how to communicate effectively can also advocate for changes in medical protocols that may not be working to the benefit of patients. A good communicator can get their points across without acrimony or judgment and gain support from their team. This also makes them prime candidates should a higher position become available. Those nurses who are adept at communicating their knowledge with others and providing effective solutions and suggestions are more likely to be looked at as leaders in their departments.

Effective problem-solving

Effective problem-solving

Nursing is a dynamic field that requires quick thinking and problem-solving skills. Good communication helps nurses effectively communicate challenges and seek input from other team members to solve complex issues. It encourages brainstorming, sharing ideas, and seeking different perspectives, leading to more innovative and effective problem-solving.

It is crucial to this problem-solving skill that nurses be able to communicate with all members of their team, their patients and patient’s families, as well as other medical staff. In order to be effective at this, a nurse needs to have the proper medical knowledge to communicate with doctors, specialists, and other nurses, as well as be able to explain problems using language patients can understand.

Emotional support

Nurses often encounter emotionally challenging situations, both for themselves and their patients. Effective communication allows nurses to express their feelings, concerns, and frustrations to their colleagues, fostering a supportive work environment. By sharing experiences, discussing difficult cases, and empathizing with one another, nurses can find emotional support and promote their mental well-being.

Emotional support also extends to the patient and family who can be confused and afraid in a medical situation they are uncertain of. Nurses can provide emotional support to these individuals by answering any questions they have about medications, procedures, and diagnoses in a gentle and empathetic way.

It is not always easy for an individual who works in healthcare and helps others day in and day out to communicate their own need for support. Nurses who are skilled communicators can recognize when they are not at their best and need to rest and reflect before treating patients. They also trust that they can lean on their team when emotional support is needed as well as reciprocate if another member of the team is in the same situation.

Conflict resolution

Conflicts and disagreements can arise within a medical team, but good communication skills help nurses navigate and resolve such conflicts effectively. By encouraging open and respectful communication, nurses can address differences in opinions or approaches, find common ground, and reach mutually agreeable solutions. This promotes a harmonious work environment and maintains smooth teamwork.

Conflict resolution may also be necessary when a medical team and their patient disagree on a plan of action. In some cases, treatments and medications may seem harsh to patients and their families, so nurses are in a unique position to take all facts into consideration and come up with a compromise for all involved. For example, a treatment plan may include a trip to a physiotherapist several times a week, but some patients may not be able to travel. A nurse with excellent communication skills can sign a patient up for in-home physiotherapy so that travel isn’t necessary.

Effective delegation

Nurses often need to delegate tasks and responsibilities to other team members, such as nursing assistants or support staff. Good communication ensures that such delegation is clear, understood, and completed without compromising patient care. It helps establish expectations, provides necessary instructions, and facilitates ongoing communication to ensure that tasks are performed accurately and timely.

Effective delegation could also mean teaching the individuals who are being delegated to the proper software they need to use, or the types of communication tools available. By providing training to assistants and support staff, they are empowering them to make their own decisions. This allows the nurse to put their trust in these other team members so they can focus on important or relevant issues.

Advocacy for patients

Nurses serve as advocates for their patients, ensuring that their needs and concerns are addressed. Strong communication skills enable nurses to effectively communicate patient preferences, concerns, or potential risks, and advocate for appropriate care. This includes sharing important information during patient rounds, care conferences, and interdisciplinary meetings, ensuring that the patient remains at the center of care decisions.

This type of communication includes getting feedback from patients on their care and the challenges they face. This feedback can be communicated by nurses to other medical professionals and policymakers and used to provide resources and education that may be deficient in certain areas. Nurses can also use their excellent communication skills to advocate for their patients and families during town hall meetings or board meetings where decisions about budget allocation and resource funding occur.

Professional collaboration

Professional collaboration

Effective communication fosters a culture of collaboration among healthcare professionals. With good communication skills, nurses can exchange knowledge, seek guidance, and actively engage in interdisciplinary discussions. By fostering collaboration and sharing information, nurses can make informed decisions, provide holistic care, and contribute to improved patient outcomes.

This collaborative approach is also a much healthier work atmosphere for a team, as everyone feels they are being heard. By collaborating with other professionals, nurses can gain mentors to help them achieve their goals or acquire useful contacts for career advancement. A collaborative environment where all voices are heard can produce amazing health innovations or changes to protocols that can improve patient care tremendously.


Good communication is foundational for nurses in hospital medical teams as it promotes effective problem-solving, emotional support, conflict resolution, delegation, patient advocacy, professional collaboration, and overall enhances the quality of care provided. It is a crucial skill that nurses should continuously develop and prioritize to thrive in their roles as part of multidisciplinary healthcare teams.

Good communication is paramount for nurses working within hospital medical teams to ensure patient safety, promote collaborative care, improve efficiency, maintain continuity, provide patient-centered care, and facilitate professional growth and development.

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Debamalya is a professional content writer from Kolkata, India. Constantly improving himself in this industry for more than three years, he has amassed immense knowledge regarding his niches of writing tech and gaming articles. He loves spending time with his cats, along with playing every new PC action game as soon as possible.

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